Be Fair To Customers With Criminal Records, Insurers Urged

Law360, London (July 31, 2019, 3:34 PM BST) -- A leading trade association told insurers on Wednesday to treat people with criminal convictions fairly when they go shopping for cover, as it published guidance to reflect changes in U.K. law.

The Association of British Insurers has set out guidance for insurers on how to handle potential customers with a criminal record. The voluntary guidelines reflect changes to British law, including updates to the Rehabilitation of Offenders Act, which was amended in 2014. The guidance also takes into consideration research carried out by a charity that helps people with convictions.

Insurers should ask a potential policyholder about unspent convictions only, the association...

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