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TOP NEWS
AutoNation Beats Wiretap Suit Over AI Customer Service Calls
By Gina Kim
AutoNation permanently beat a proposed class action on Thursday, alleging it used third-party software to illegally record and transcribe customer service phone calls, after a California federal judge found he lacked personal jurisdiction over the automotive retailer, since its activities were not directed to California customers or tailored to the California market.
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JAMS Chief Executive Says Mass Arbitrations On The Rise
By Kellie Mejdrich
Mediation giant JAMS says it has seen a major upswing in mass arbitrations in employment and other contexts, as plaintiff-side firms develop new ways of responding to language requiring out-of-court dispute resolution by companies. CEO Kimberly Taylor and veteran JAMS mediator Robert Meyer spoke to Law360 about mediation trends, with a specific focus on employee benefits disputes.
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Roundup
UK Litigation Roundup: Here's What You Missed In London
By Laura Stewart Liberty
The past week in London has seen the FCA bring a claim against a fund manager it accused of providing investment services despite having been banned, an Ardmore unit sue a contractor two days before the construction group's collapse, and shipping and cruise giant MSC hit back at an entertainment company following separate intellectual property litigation in the U.S. Here, Law360 looks at these and other new claims in the U.K.
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