October 30, 2025
A California federal judge said a CNA Financial Corp. insurance unit must pay for BetterHelp's legal defense costs in underlying consumer litigation claiming the online therapy provider unlawfully disclosed private health information without consent, saying the timing of the alleged Electronic Communications Privacy Act violation triggered the duty to defend.
March 18, 2025
Online counseling company BetterHelp told a California federal court that its insurer must cover a $7.8 million Federal Trade Commission payment and must defend it in underlying litigation brought by consumers who claim the company violated laws via its collection, use and disclosure of private health information.