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Expert Analysis

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  Biz Development Tip Of The Month: Think Like A Waiter

  To convert casually interested restaurant patrons into satisfied, repeat customers, a good waiter relies on four service-oriented habits that proactive attorneys can borrow to cultivate lasting client relationships, say attorneys at Maynard Nexsen.

• 6 Strategies To Set Up New CCOs For Success

  As demand for chief compliance officers rises among a growing range of complex issues, organizations looking to hire and retain top-notch CCOs can adopt a series of strategies including defining success metrics and allowing the CCO to build a team, says Cara Bain at Major Lindsey.

• Making Legal Cents: How Firms Can Navigate 2026 Trends

  From the adoption of artificial intelligence infrastructure to increasing client attrition, a number of trends will likely define the legal industry in 2026, and law firms will need to strategically lean into these shifts to gain a competitive advantage, says Shireen Hilal at Maior Strategic Consulting.

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  Notes From A Partner-In-Charge On Integrating Lateral Talent

  When done thoughtfully through three strategies, bringing laterals into the fold can propel growth and create significant business opportunities that enhance the law firm's cultural fabric, says James Sullivan, leader of Alston & Bird's New York office.

• The Augmented Lawyer: Drafting As AI Alters Admin Of Law

  As generative artificial intelligence tools become embedded in mainstream legal practice, they are reshaping the administration of law itself, from how experts document and validate their work to how joint defense teams operate, demanding a new level of contractual clarity and operational discipline, says Karineh Khachatourian at KXT Law.

• How Attorneys Can Plan Now For Biz Dev Success In 2026

  As the year winds down and the pace of work slows, attorneys should reflect on what did and didn’t work to generate business in 2025, and start mapping out their 2026 business development plan now to set themselves up for success, says Ezra Crawford at Crowell.

• How Firms Can Retain Rainmakers, Now And All Year Long

  Though firm leaders feel the most urgency about retaining rainmakers now, during compensation season, effective retention strategies are preemptive and year-round efforts anchored in meaningful support, tactical execution and credible follow-through, says Tom Orewyler at TO Comms.

• What GCs Value Most: 7 Ways To Earn Clients' Trust

  Trust is the foundation of any great client relationship, but it isn’t built overnight or maintained passively — rather, counsel must consistently show up in small but important ways to become the trusted partner clients rely on when judgment matters most, says Andrew Dick at The L Suite.

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  Biz Development Tip Of The Month: Make An Onboarding Plan

  The investment required for a personalized client onboarding plan is minimal, but the return on investment — measured in client satisfaction, relationship strength and longevity, client referrals, and other business development opportunities — can be extraordinary, says John Reed at Rain BDM.

• Law Firm Content Strategies To Stay Competitive In 2026

  A number of trends will continue to reshape how people search, consume and trust information next year, and law firms will need to adopt forward-thinking content strategies — from generative engine optimization to interactive legal tools — to stand out, says Elizabeth Lampert at Elizabeth Lampert PR and Nancy Myrland at Myrland Marketing and Social Media.

• What Law Firm Liability Risks In 2025 Signal For Year To Come

  Trends and statistics reveal that law firms of all sizes and practice areas remained attractive litigation targets this year, so firms must take concrete steps to avoid professional liability risks in the year to come, say Douglas Richmond and Andrew Ricke at Lockton Companies.

• 5 New Archetypes Of Legal Talent For The Age Of AI

  New job archetypes are rapidly replacing the traditional model of the lawyer as artificial intelligence proliferates, and to remain competitive, firms will need to embrace the diverse portfolio of talent required to navigate, design and critique algorithmic systems, says Dmitri Mehlhorn at Atoll Society.

• A Closer Look At 5 Types Of Legal Management Services Orgs

  Legal management services organizations, which outsource the administrative aspects of law firms to separate entities, are poised to disrupt the industry in the year to come, so firms and attorneys should consider the advantages and disadvantages of several MSO models, say Frederick Shelton and Ayven Dodd at Shelton & Steele.

• Law And Disorder: How To Tackle A Key Burnout Syndrome

  Impostor syndrome prevails as a main root cause of attorney burnout, but sufferers can equip themselves with a series of practice tips that build confidence through evidence, not emotion, to address the mindset behind this damaging condition, says Jonathan Cohen at PNY.

• What GCs Value Most: 7 Ways To Build Client Relationships

  Today's general counsel expect outside lawyers to show interest, relevance and value long before there is a live matter to address, including by engaging with attorneys at every level of the company and dispensing free advice thoughtfully, says Andrew Dick at The L Suite.