Mendez v. T-Mobile USA Inc.

  1. August 16, 2024

    Customer Says AAA Must Improve Oversight Of Arbitrators

    The American Arbitration Association allows its arbitrators' decisions to go unchecked because the AAA operates without any formal audit mechanism, a disgruntled T-Mobile USA Inc. customer told a Florida federal judge as he fights an arbitral award favoring the company.

  2. July 12, 2024

    T-Mobile Wins Time To Defend Arb. Award In 'SIM Swap' Suit

    T-Mobile USA has won more time to defend an arbitration award it won after a customer claimed that lax security measures caused him to lose nearly $240,000 in cryptocurrency, according to a Florida federal court order.

  3. January 10, 2022

    T-Mobile Forces Arbitration Of $240K 'SIM-Swap' Scam Suit

    T-Mobile US Inc. has succeeded in forcing into arbitration a suit alleging the company's lax security measures led a customer to lose nearly $240,000 in cryptocurrency, after a Florida judge declared the arbitration agreement bound the suing customer.

  4. October 08, 2021

    T-Mobile Called To Court For 'SIM-swap' Schemes

    A Florida man said T-Mobile's lax security measures caused him to lose nearly $240,000 in cryptocurrency due to a "SIM-swap" account takeover scheme.