ICO Fines PPI Claims Co. £120K For 3.5M Nuisance Texts

Law360, London (May 7, 2019, 3:24 PM BST) -- The U.K.’s Information Commissioner’s Office on Tuesday hit a company that manages consumers' claims over missold payment protection insurance with a £120,000 ($156,700) fine for sending 3.5 million text messages advertising its services without permission. 

Hall and Hanley Ltd. was responsible for the marketing texts even though the company hired a third party to actually send the messages, the ICO said. 

The texts, which were sent between January 2018 and June of that year, prompted a wave of complaints from annoyed consumers who said they never contacted Hall and Hanley nor consented to receive messages. Hall and Hanley manages consumer claims that banks...

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