Insurance Business Launches With Claims Advocacy Service

Law360, London (November 25, 2019, 12:19 PM GMT) -- Managing general agent Qlaims launched a claims service on Monday for large commercial property losses, a move likely to be seen as a lifeline for small businesses.

Qlaims will offer its service to brokers via Acturis, an insurance software platform, for commercial property claims of more than £5,000 ($6,400). Customers of those brokers will be given access to services including the use of a drone to assess loss and an online system for tracking the progress of claims.

Mike Keating, chief development officer at Qlaims Insurance, said that poor transparency over how insurers handle claims was an issue for many small business customers of...

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