SFO Pledges Overhaul Of Complaints Process

Law360, London (June 2, 2021, 6:09 PM BST) -- The Serious Fraud Office is promising to expedite responses to complaints about its investigations following an oversight report that recommended policy changes within the anti-fraud agency. 

SFO director Lisa Osofsky says the agency will speed up responses to complaints about its investigations. (Getty) The white-collar crime watchdog said late Tuesday it will reply to complaints about its findings within 28 days and realign the wording on its internal and external timetables to make sure it's clear on when responses are due. 

The pledge comes after a report by the HM Crown Prosecution Service Inspectorate found in February that the SFO's complaints process...

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