Almost 900K Insurance Calls Handled In Deal To Help Elderly

By Ronan Barnard (April 26, 2022, 3:25 PM BST) -- A service set up by the insurance sector and the government to help elderly consumers find travel and motor cover has reached its 10th anniversary, with almost 900,000 people seeking its advice, according to a brokers' association.

The British Insurance Brokers association, known as BIBA, said on Monday that its "signposting agreement" with the government and the Association of British Insurers, a trade body, has prompted more than 860,000 inquiries on its Find Insurance Service.

Under the agreement, insurers are required to refer, or signpost, any customer who is above their upper age limit to an alternative company, which should give...

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