Consumer Protection

  • October 05, 2026

    Pega's Hidden AI Tool Listens To US Bank Calls, Suit Says

    Software company Pegasystems Inc.'s artificial intelligence-powered "assistant" secretly listens to U.S. Bank's customer service calls, according to a proposed class action brought under various states' wiretapping laws.

  • October 05, 2026

    Expedia Hit With Antitrust Suit Over Hotel Pricing Restrictions

    Expedia broke federal antitrust law by barring listed hotels from selling rooms at lower rates through their own booking channels and using algorithms to punish them for offering reduced prices on competing travel agency websites, consumers claimed in a proposed class action filed in Washington federal court Friday.

  • October 05, 2026

    McDonald's Accused Of Using AI To Hike Menu Prices

    A potential class action filed in Illinois federal court Friday accuses McDonald's of flouting federal and state antitrust laws by using artificial intelligence to coordinate prices among independently owned restaurants, causing customers to overpay and average menu prices to rise by roughly 40% in a five-year period.

  • October 05, 2026

    Starbucks' Protein Drinks Aren't Sugar-Free, Suit Says

    Starbucks customers filed a proposed class action in Washington federal court on Friday, accusing the coffee chain of trying to capitalize on the protein craze last year by launching a line of protein beverages labeled "sugar-free," even though they contain 13 to 21 grams of sugar per venti-size serving.

  • October 05, 2026

    DOJ, Google Want DC Circ. 'Priority' For Search Appeal

    The U.S. Department of Justice and Google jointly asked the D.C. Circuit to prioritize their cross-appeals in the search monopolization case in order to schedule oral arguments as soon as Dec. 9.

  • October 05, 2026

    Eckert Seamans Says Data Breach Harm Is Only Speculative

    Pittsburgh-based law firm Eckert Seamans Cherin & Mellott LLC told a Pennsylvania federal judge on Friday a pair of proposed class actions claiming damages from a data breach at the firm have not made specific complaints of actual harm caused by the breach and should be dismissed.

  • October 05, 2026

    NJ Panel Tosses Geofence Warrant, Upending Robbery Case

    A New Jersey appeals court has ruled that police were incorrectly granted a geofence warrant because their application failed to establish a "nexus" between a string of gas station robberies and a potential suspect's cellphone location data.

  • October 05, 2026

    Justices Skip American Airlines Teen In-Flight Death Suit

    The U.S. Supreme Court on Monday declined to consider a case from the family of a 14-year-old teenager who died of cardiac arrest on board an American Airlines flight, which sought clarity on what's considered an accident under the Montreal Convention.

  • October 05, 2026

    Casinos Lose Bid For 3rd Circ. Redo In Room-Pricing Suit

    Atlantic City casino-hotels could not get the Third Circuit to go back on reviving a proposed class action accusing them of a price-fixing scheme for hotel rooms, according to a court order.

  • October 05, 2026

    Renters Seek Class Cert. For RealPage Antitrust Suit

    A proposed class of renters asked a Tennessee federal court to certify it for its antitrust claims, saying property management software company RealPage Inc. allowed multifamily landlords to use its revenue management products for rent price-fixing.

  • October 05, 2026

    11th Circ. Won't Revive Carnival Cruise Jacuzzi Hatch Fall Suit

    The Eleventh Circuit won't reinstate a cruise passenger's suit against Carnival Corp. alleging she fell down a jacuzzi maintenance hatch while aboard a 2024 cruise, saying she failed to show the cruise line had any constructive notice of the danger.

  • October 05, 2026

    Justices Seek Trump Admin's Views In Escrow-Interest Fight

    The U.S. Supreme Court asked Monday for the Trump administration to weigh in as the justices consider taking up a set of cases challenging whether federally chartered banks are exempt from state laws requiring lenders to pay interest on homeowners' mortgage escrow accounts.

  • October 05, 2026

    High Court Won't Review DirecTV Standing In Nexstar Fee Suit

    The U.S. Supreme Court declined Monday to review whether DirecTV has standing to sue broadcast chain Nexstar for allegedly working with two other station owners to fix retransmission fees for broadcast programs.

  • October 05, 2026

    Justices Decline To Hear Post-Mallory Forum-Shopping Fight

    The U.S. Supreme Court on Monday declined to consider whether state business-registration laws like Pennsylvania's asserting jurisdiction over out-of-state companies for out-of-state conduct alleged by out-of-state plaintiffs are unconstitutional under the dormant commerce clause.

  • October 05, 2026

    Justices Pass On Challenge To New York Diet Pill Law

    The U.S. Supreme Court won't take up a First Amendment challenge to a New York prohibition on the sale of weight-loss and muscle-building supplements to minors.

  • October 02, 2026

    Amazon E-Book Readers Near Cert. Of 30M Antitrust Class

    A New York federal magistrate judge recommended certifying a class of more than 30 million readers accusing Amazon of monopolizing the e-book market, according to a report unsealed Thursday.

  • October 02, 2026

    Uber Settles Bellwether In Sex Assault MDL Before Trial

    Uber Technologies Inc. settled with a Texas woman just ahead of opening statements in the third scheduled bellwether trial in multidistrict litigation over alleged sexual assaults by the ride-hailing company's drivers, her attorneys announced Friday.

  • October 02, 2026

    Amazon Seeks Records Around Lawyer's USPTO Suspension

    An attorney Amazon has accused of furthering a scheme to fraudulently register thousands of trademarks and use them to report infringement by rival Amazon merchants must hand over documents related to her discipline in California and Washington, the retail giant argued in a Washington federal court filing Thursday.

  • October 02, 2026

    PACCAR Can't Nix Drivers' Faulty Diesel Engine Warranty Suit

    A Washington federal judge ordered PACCAR Inc. to face a proposed class action alleging it sold faulty diesel engines, rejecting its Clean Air Act preemption defense and ruling that the suit plausibly pleads claims that the alleged defects breached the engine warranty. 

  • October 02, 2026

    AT&T Users' Attys Score $59M, $177M Data Breach Deal OK'd

    A Texas federal judge on Friday gave final approval to AT&T's $177 million data breach settlement, awarding a combined $59 million to attorneys representing two classes of millions of customers whose information was exposed in the incidents.

  • October 02, 2026

    8th Circ. Temporarily Blocks Minn.'s 'Nudification' Image Ban

    The Eighth Circuit has agreed to temporarily block Minnesota from enforcing its ban on image "nudification" technology while Elon Musk's SpaceXAI appeals a lower court's order leaving the ban in place, according to an order issued Friday.

  • October 02, 2026

    Home Equity Fintech Is 1st Target Of Ex-CFPB Attys' Law Firm

    Home equity fintech firm Unlock has used deceptive marketing and confusing contract terms to hide that its "investment" agreements are actually illegal high-cost loans, according to a new proposed class action entered in Colorado state court.

  • October 02, 2026

    Costco 'Health Washing' Electrolyte Drink Mix, Customer Says

    Costco has been accused in Washington federal court of illegally "health-washing" its variety pack of Kirkland brand electrolyte drink mix by labeling the product as though it's sugar-free despite containing an ingredient federal and state labeling standards consider a sugar.

  • October 02, 2026

    FTC Says Lens.com's Hidden Fees Doubled Contact Costs

    The Federal Trade Commission, joined by the attorneys general for Nevada and Utah, on Friday accused contact lens retailer Lens.com Inc. in federal court of deceptive advertising by touting artificially low prices before hitting consumers with bogus fees that often double the price of their contact lenses.

  • October 02, 2026

    Live Nation Fights States' Latest Bid For Insight Into DOJ Deal

    Live Nation has fired back against the latest request in New York federal court by some state attorneys general seeking material related to Live Nation's midtrial antitrust settlement with the U.S. Department of Justice, arguing the states are seeking burdensome discovery, including communications between third parties and outside counsel.

Expert Analysis

  • What Calif.'s New Focus On Microplastics Means For Cos.

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    The recent move by California's Department of Toxic Substances Control to designate microplastics as candidate chemicals under its Safer Consumer Product regulations does not create a new product restriction — but it expands the agency's future reach by putting microplastics on the department’s regulatory runway, says Gregory Berlin at Alston & Bird.

  • 7th Circ. Ruling May Reduce Litigation Risk For Text Marketers

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    The recent Seventh Circuit holding in Steidinger v. Blackstone Medical Services that unwanted marketing text messages are not telephone calls under the Telephone Consumer Protection Act may strengthen companies' responses to presuit demand letters and early-stage litigation claims premised on do-not-call text theories, say attorneys at Holland & Knight.

  • Recent OCC Charter Approvals Signal Fintech Momentum

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    The Office of the Comptroller of the Currency's recent charter approval for Circle, along with faster Federal Deposit Insurance Corp. review procedures, signals a more workable path to national bank and trust charters, meaning fintech firms should prepare regulator-ready applications and plan for intensified competition, say attorneys at Davis Wright.

  • Reel Justice: 'Disclosure Day' Teaches Attys To Listen

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    The underlying message in “Disclosure Day” suggests that communication often breaks down because of a failure to hear and understand, highlighting why a lawyer's ability to listen is not ancillary to their practice — it is what makes effective representation and justice possible, says Veronica Finkelstein at Widener-Delaware Law.

  • Mapping A Compliance Framework For AI Chatbot Operators

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    The Federal Trade Commission's recent artificial intelligence guidance, together with emerging state AI chatbot laws, wiretapping statutes and telecommunications requirements, carry significant implications for consumer-facing chatbot and customer service tool operators that require a layered disclosure framework addressing multiple regulatory touchpoints, say attorneys at Winston Taylor.

  • Fashion Greenwashing Risk Goes From Reputational To Legal

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    Fashion brands now face greenwashing risks that extend beyond reputational damage, with California's extended producer responsibility law taking effect soon, and regulatory enforcement and class actions increasing around terms like "sustainable" and "carbon-neutral" — so companies must ensure their marketing is backed up by evidence, says Benjamin Thompson at Thompson LLP.

  • Bank Charter Denial Offers Road Map For Stablecoin Issuers

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    The Office of the Comptroller of the Currency's recent denial of Wise's bank charter application signals that stablecoin issuers should expect rigorous scrutiny of anti-money laundering controls, governance, management expertise and affiliate compliance history when applying for federal approval, say attorneys at Katten.

  • Trending Legal Implications Of Employee Influencer Programs

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    Employee-generated content is rapidly becoming a popular marketing strategy, as illustrated by Starbucks' new TikTok program, but it raises several legal risks for employers, including wage and hour exposure, federal disclosure obligations, and intellectual property concerns, say attorneys at Reed Smith.

  • 3 Ways The SEC's Retail Fraud Reboot Raises The Bar

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    The U.S. Securities and Exchange Commission's recent revival of the retail fraud working group with an expanded mandate, scope and experienced senior leadership points to a stronger incarnation of the task force with concrete implications for firms managing retail-accessible alternative investments, say attorneys at Fried Frank.

  • Series

    Going To Hardcore Shows Makes Me A Better Lawyer

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    While government contracts law and the hardcore scene may seem entirely unrelated, in my experience, both are about community, focus, being prepared for the unexpected and managing chaos, says Isaac Natter at Fluet.

  • Brace For Expanding Scrutiny Of Dark Patterns In Healthcare

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    Recent reporting and regulatory developments highlight growing concern surrounding so-called dark patterns in healthcare — user interface designs that improperly influence consumer decision-making — and represent an important evolution of how healthcare professionals should evaluate consent processes, say attorneys at Clark Hill.

  • How Data Broker Laws Are Reaching Consumer-Facing Cos.

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    As states, most recently New Jersey, expand the scope of data broker laws to cover some customer data sharing, consumer-facing companies should reassess advertising, vendor and partner arrangements to determine whether they trigger registration, contracting and governance obligations, says Sam Castic at Hintze Law.

  • What Regulatory 'Reputation Risk' Purge Means For Banks

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    Banks should expect closer scrutiny of account closures and service denials after federal regulators recently stripped "reputation risk" from supervisory guidance, and should tie customer decisions to documented, objective legal and financial criteria to protect against debanking-related enforcement, say attorneys at Troutman.

  • California FAIR Plan Is Outgrowing Last-Resort Role

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    With a recent rate increase, a litigation win and pending legislation to reshape operations, the California FAIR Plan is being regulated and reinforced as an apparent fixture of California's insurance market, rather than the temporary safety net originally intended, say attorneys at Jenner & Block.

  • Lessons From 5 Months Of DOJ Corporate Policy Deals

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    Recent declinations and prosecution agreements between the U.S. Department of Justice and corporations since the March unveiling of the corporate enforcement and voluntary disclosure policy provide takeaways for management considering how to respond to corporate misconduct, says Brendan Quigley at Baker Botts.

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