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Expert Analysis

Cos. Must Address Growing Chatbot Class Action Risk

By Melanie Conroy, Kathleen Hamann and Ariel Pardee (November 2, 2023, 3:51 PM EDT) -- In a new wave of consumer data privacy litigation, plaintiffs have recently filed dozens of class actions in state and federal courts, primarily in California, seeking damages for alleged wiretapping by companies with public-facing websites....

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